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SALES AND MARKETING MADE EASY WITH ONE CRM SOLUTION

Generate 10X more qualified leads and close deals faster with a digital-first, all-in-one 360° CRM.

A powerful, modern CRM without the headache

An intuitive, refreshing UI empowers users from day one, with a tool they’ll love to use. You can be up and running in minutes.

A 360° platform to help you unify sales, marketing, and support

Break down data silos. Build a complete view of your customers across multiple touchpoints. Personalize customer interaction to deliver customer delight.

A 360° platform to help you unify sales, marketing, and support

Impact revenue growth in real-time and forecast with greater accuracy using ready-to-use, AI-powered contact scoring, pipeline management, and forecasting.

Attract the best leads

Generate 10X more opportunities.

Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.

Create

Landing pages in minutes. Understand visitor intent.

Track

Page visits and even actions on your site

Chat
In real-time with website visitors using AI-powered chatbots
Tailor
Email campaigns and generate cost-effective leads for sales

OUR CUSTOMERS

Remote selling and marketing are critical. Freshworks CRM keeps teams productive by keeping them organized, helping them collaborate, and empowering them to engage with customers across channels at the click of a button.

OUR OFFERS

Connect Freshworks CRM with your favorite tools

OUR PLANS

Customer-for-Life Cloud

Growth
For small and fast growing businesses that need an all-in-one CRM

$29.00 USD
/user/month, billed annually


$35.00 USD

/user/month, billed monthly


  • 1,000 Marketing Contacts.
  • Live Chat & Facebook Messenger
  • Web Forms
  • Website Tracking
  • Built-in Phone & Email
  • 2-way Email Sync & Team Inbox
  • Predictive Contact Scoring FREDDY
  • Drag-and-drop Journey Builder
  • Visual Sales Pipeline
  • Collaboration with Slack
  • 1 Custom Domain
  • 5 published Landing Pages
  • 5 Active Marketing Journeys
  • 5 Sales Sequences
  • 20 Workflows
  • Custom Reports & Dashboards
  • Freshworks Marketplace
  • Migration from other CRMs
ProPOPULAR
Best for larger teams that want to scale and build efficiency

$69.00USD
/user/month, billed annually


$85.00 USD

/user/month, billed monthly


  • 3,000 Marketing Contacts
  • Lead Gen Bot FREDDY
  • Answer Bot FREDDY
  • WhatsApp & Apple Business Chat
  • Advanced Custom Fields
  • Behavioral Segmentation
  • Smart Matches FREDDY
  • 10 Multiple Sales Pipelines
  • Deal Insights FREDDY
  • Product Catalog
  • 10 Custom Domains
  • 10 published Landing Pages
  • 20 Active Marketing Journeys
  • 10 Sales Sequences
  • 50 Workflows
  • 50 Custom Roles
  • Territory Management
  • Sales Goals
  • Custom Sales Activities
  • Offline Mode on Mobile App
Enterprise
Built for enterprises who need customization and control

$125.00 USD
/user/month, billed annually


$149.00 USD

/user/month, billed monthly


  • 5,000 Marketing Contacts
  • Auto-profile Enrichment
  • Call Recording Opt-in & Opt-out
  • Queue Callback (Virtual Hold)
  • Holiday Routing
  • Field-level Permissions
  • Deal Teams
  • Audit Logs
  • Marketing Transactional Emails
  • 25 Custom Domains
  • 25 published Landing Pages
  • 100 Active Marketing Journeys
  • 25 Sales Sequences
  • 100 Workflows
  • 100 Custom Roles
  • 10 Custom Modules
  • Sales Forecasting
  • Forecasting Insights FREDDY
  • Advanced Metrics
  • Dedicated Account Manager
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CONTACTS

OUR CONTACTS