Do more with powerful automations
Automate repetitive tasks with powerful workflow automation and augment support with virtual agents & AI-powered chatbots
We are innovators
Extend digital capabilities and deliver exceptional employee experiences with an intuitive, scalable, no code solution.Freshservice’s intuitive, intelligent, no-code solution acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI
Accelerate service delivery
Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs and improve visibility
Deploy quickly and at scale
Rapidly develop enterprise-grade customizations with Freshservice’s no-code platform. Get expert onboarding, migration services and 24x7 support
Over 40,000 customers trust us
Achieve greater efficiencies with AI and automation
Increase process efficiency and service agility by creating contextual and intelligent experiences through AI.
Improve agent productivity by triaging incoming tickets and providing ML-powered suggestions and responses, and put time back into their day so they can focus on more strategic IT initiatives.
Built for the enterprise, designed for employees
Simplify the service environment so that key information and workflows are available at the ready
Empower employees with a consumer-grade user experience in the channel of choice, whether MS Teams, Slack, or with the Freshservice chatbot
Scale with Freshworks Platform
Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and hundreds of Marketplace Apps
